Privacy Policy

SOFTMASTERS COMPANY Limited is a technology company registered in Canada and the United States of America. Our website address is https://softmastersgroup.com.

Our registered office address is 1 – 35 Heron Park Place, Scarborough, ON M1E 0B8, Canada. You can reach us at contact@softmastersgroup.com or +233 25 708 9520.

When you use the contact form or apply for a service, we collect the details you submit. That typically includes your name, email address, phone number, company name, the service you are interested in, and your message.

We may also receive technical information that your browser sends automatically, such as IP address, browser type, and pages visited, which helps us operate and secure the site.

We use the information you provide to respond to enquiries, follow up on service requests, and communicate about Softmasters products and services when you have asked us to.

We do not sell your personal information. We only use it for the purposes described in this policy, or as otherwise required by law.

Our website may use cookies or similar technologies that are needed for the site to function, or to understand how visitors use the site so we can improve it.

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

Pages on this site may include embedded content from other websites (for example videos or maps). Embedded content behaves as if you had visited the other website directly.

Those third-party sites may collect data about you, use cookies, and track your interaction with the embedded content according to their own privacy policies.

We share personal information only with service providers who help us operate the website or respond to your request, and only as needed for that purpose.

We may also disclose information if required by law, regulation, or a valid legal process.

Contact and service-request messages are kept for as long as needed to handle your enquiry and for reasonable business records.

We keep information longer when we are required to do so for legal, accounting, or security reasons.

Depending on where you live, you may have the right to ask for a copy of the personal data we hold about you, to correct it, or to ask us to delete it.

To make a request, email contact@softmastersgroup.com. We may need to verify your identity before we can respond. Some information may need to be kept for administrative, legal, or security purposes.

Softmasters operates in Canada, the United States, the United Kingdom, and Ghana. Information you submit may be processed in those countries or in other locations where our service providers operate.

Where personal data is transferred across borders, we take steps appropriate to the circumstances to protect it.

If you have questions about this Privacy Policy or how we handle personal information, contact us at contact@softmastersgroup.com or write to Softmasters Company Limited, 1 – 35 Heron Park Place, Scarborough, ON M1E 0B8, Canada.